Shipping F.A.Q.

Shipping rates are calculated as a group rate based on the type of products in your order. Each product group has its own fixed shipping rate and is charged once per group, regardless of the quantity of products in that product group.

Let's create some examples. Standard business cards have a shipping rate of $15, while heavier products like our Semi-Heavy Signs or our Displays are rated at $75.

Example 1: You order a set of business cards and a semi-heavy sign.

Shipping = $14.95 + $75 = $89.95

Example 2: You order a three sets of business cards and two semi-heavy signs. Since group rates apply, you are charged the group rate for each product type only once.

Shipping = $14.95 + $75 = $89.95

Example 3: You order a 12 sets of business cards and 8 semi-heavy signs. Since group rates apply, you are charged the group rate for each product type only once.

Shipping = $14.95 + $75 = $89.95

So no matter the quantity of products in a product group, the group rate gets charge only once per order.

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If your order contains products from the same group, the shipping rate for that group is applied only once. However, if your order includes items from different groups, separate shipping rates for each group will be applied.

Currently, our primary shipping option is ground shipping. For specific needs, including international shipping or expedited options, please contact us.

Yes, certain products, such as heavy signs, backdrops, and event tents, have higher shipping rates due to their size, weight, or special handling requirements. This ensures your order arrives safely and in perfect condition.

The shipping cost for your order will be automatically calculated during checkout based on the items in your cart and their respective product groups.

If your order arrives damaged, missing items, or with a print defect, go to the Help Center and submit a ticket right away. Include your first and last name, email address, exact order number, and a clear description of the issue. You should also upload at least 3 clear photos or a short video showing the product issue and the condition of the shipping box and packaging. That gives our team what we need to review your claim quickly.

All of our products are proudly printed and shipped within the USA. This ensures high-quality standards, fast delivery times, and the support of local industries.

Our production times vary depending on the product and options selected. For example, we have many products that take 2-3 business days, some take 4-5 business days, others can be made the next day. The turnaround time will be listed when you are placing your order, please visit the product page to retrieve the specific production times and available rush options.